Tuesday, June 7, 2011

Mistake management for dummies

Yawn! Another powerful man...another downfall. The continuous failure to take responsibility for one's behavior is just boring now.

I'm not going to post about the latest example playing itself out in the media. If you're reading this, you probably know anyway. If not, take a quick look at any news site and you'll see it front and center.

Putting personal judgements about infidelity aside, I find it almost offensive that these public figures have not learned from other highly publicized atrocious mistake management.

The pattern of behavior for how mistakes are managed by powerful public figures could be published in a book called Mistake Management for Dummies. It would include:
1. Deny! Deny! Deny!
2. State that you do not know the person/people involved at all
3. State that you are sorry for your family (don't give a thought to the fact that you didn't consider them at all before you were caught)
4. State that you are taking full responsibility for your misdeeds (don't give a thought to exactly what that means, don't really do anything)
5. Shed a few tears and if they don't come easily, fake it

While some are judging these people for their infidelity, I think they should be judged for how poorly they managed their situations once they were caught.

Has Bill Clinton taught us nothing?

Haven't they learned from Martha Stewart at all? She went to PRISON! She did not go to prison for her lies. She went for covering up her lies!

We all make mistakes. We don't all make them worse by lying about them.

Here's the basic process for Mistake Management for Smarties:
Step 1: Admit it.
Step 2: Fix it.
Step 3: Don't do it again.

It seems like every executive should know by now that it is not the mistake that hurts one's reputation and career. It is how it is handled. Covering it up or blaming others does more damage than the actual error, most of the time.

Manage your mistakes like a pro. And, by "pro", I mean someone who takes responsibility, not like the highly publicized professionals in the news lately.

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